Testimonials

Please Note: We cater to all kinds of requests and needs, if you have specific requirements, please don’t hesitate to get in touch.

Growing up can be a challenge for anyone but for many it is more difficult than others. At Family First, we provide a safe environment, practical, emotional support and learning opportunities to transform the lives of the people we work with.

At Family First Ltd, we understand the importance of providing high quality services to our clients. That is why we have carefully handpicked a dedicated team of highly experienced social workers, support workers, parenting practitioners and independent social workers. We take pride in our rigorous recruitment process that ensures we only bring onboard the best professionals in the field. Our staff have a wealth of experience in the social care sector and are committed to providing compassionate and practical support to our clients.

We know that every case is unique and requires a personalised approach. That is why we work closely with our clients to understand their specific requirements and tailor our services to meet their needs. Our assessments are delivered within strict time scales and are quality checked by our in-house team before presentation, to ensure that every detail is accounted for.

Family First Ltd is committed to providing our clients with exceptional services. Our team are passionate about what we do, and we are dedicated to ensuring that every client receives the highest standard of care and support.

Thank you for choosing us as your service provider, and we look forward to working with you.

Featured Testimonial

“Family First are a fantastic support service providing a wide range of support for families. My experience of the service has been fantastic. From beginning to end there has been a high level of professionalism with a touch of heart. I was working as a local authority social worker for a safeguarding team and needed a service to provide parenting assessments. The family required additional support and assessments due to parents having mild/moderate learning difficulties. Given this was parents first baby understandably parents were reluctant to move to a family assessment unit.

With the support of the service, we were able to come up with an appropriate plan to provide in home care for the family. This consisted of supporting/befriending and educating parents in a way that met parents own needs alongside the needs of their new-born baby. This service is very inclusive and will holistically provide dedicated staff members who go above and beyond.

The service was able to assist with family home 24/7 care, which ultimately changed the care plan trajectory for this family. I was regularly updated and received timely reports which enabled the support plan to be reduced quicker than anticipated. Allowing a great success for the family and them remaining together. With no social care intervention.

The best part of this service is the aftercare. Once the assessment period is over, families can remain in touch with the services for that additional support. Whether this be practical or emotional support. Which is testimony to the type of support they provide. I highly recommend Family First.”

AG (Social Worker)

“My husband and I are first time parents. As most parents would attest you grow and learn with your child. We are very lucky that we have lots of family to help and with twenty four hour support.
They helped us to adjust to our new roles as parents and boosted our confidence. They helped us to bathe, feed, care and dress our child amongst teaching us many other skills.
We are grateful for all the help and support to us”.

Kerry Ann & John

“I am so grateful for so much you know, some of the staff have been my absolute rocks and they are so good to me I’m so grateful for the things you have done for me and my baby. Out of all the places you have put me Family First are the best and whatever kills you makes you stronger and better than any assessment place. I honestly appreciate use all loads you are all amazing. It’s not like PAFA where they are all nice for a few days and turn there and you are the nicest I have ever worked with I love you all”.

(Parent and Child 24/7 In Home Supervision)

“Thank you to all the staff at Family First cause without you my baby would have been in care and there was no chance I would have got her back. I know I was a nightmare at times, but you never gave up on me no matter how horrible I was to your staff. I was so happy to be able to stay at home with my baby and learn everything I needed from you to be a good parent”.

JL (Mother and Baby 24/7 In Home Supervision)

“I cannot express enough how grateful I am for the care support provided to me. From the moment I was told to work with them, the team was compassionate, attentive, and professional. They took the time to understand my individual needs and tailored their support so that i understood what was being asked of me. The support workers were not only skilled but also genuinely caring with massive hearts, making me feel valued and understood. Their consistent and reliable support has significantly improved the quality of life and i can now be a mum to my baby, giving me peace of mind and my independence. I wholeheartedly recommend their services to anyone in need of care support to keep their baby with them”.

Anonymous

“This has been a lifeline for me and my baby. The staff’s kindness and support have made all the difference. Grateful beyond words. Highly recommend”

KL (24/7 In Home Supervision)

“Staff were very caring and understanding, very supportive towards my son and tried to push him to go to school and recognise his actions… staff always had time to feedback to myself and offer support when needed.”

Father (parent of CLA child subject to Dols and 24/7 supervision)

Do you have any unanswered questions?

If you have any questions, feel free to get in touch with Family First Care today and we will answer them!

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